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Your search for keyword: Advanced Customer returned 229 results.
 
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Customer Service (General) | Customer Relationship Management (CRM) | Customer Experience Management (CEM) | Customer Interaction Management | Business Intelligence Solutions | Enterprise Systems Management | Marketing Management | Virtualization | Business Process Management (BPM) | Availability, Performance and Problem Management

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Coca-Cola Enterprises Selects Microsoft SharePoint Online to Advance Productivity by Microsoft

June 01, 2009 - (Free Research) Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

School Bus Operator Drives Competitive Advantage with Blackberry Solution by BlackBerry

February 25, 2009 - (Free Research) Southland Transportation, providing school bus and other transportation services, deployed BlackBerry® smartphones, with a custom-built application, to their drivers so they can report road conditions and delays quickly and easily providing timely and accurate updates for everyone.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft

October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Aligning Network Security with Business Goals by CDW Corporation

March 06, 2009 - (Free Research) Read this case study to learn how IT can make a difference in a firm's effectiveness and productivity by aligning security with business strategy.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc.

January 23, 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mission-Critical Java by Oracle Corporation

October 23, 2008 - (Free Research) Technology barriers have prevented enterprises from adopting Java-based approaches for mission critical applications with extreme and predictable computing needs. However, recent advances throughout the entire Java stack have overcome these barriers to position Java to power the next generation of enterprise computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business-Critical Benefits of Workload Automation Solutions by ASG Software Solutions

February 08, 2010 - (Free Research) Enterprises have struggled with workload automation (WLA) implementation because of its complexities, dependencies, and costs. These obstacles existed primarily because WLA was simply not a mature technology. However, today WLA solutions are widely accessible and achievable. Read this paper to learn about the latest innovations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Development: A Manager's Roadmap for Success by VersionOne Inc.

September 2008 - (Free Research) This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Data Protector Software - Assuring Business Continuity in Virtualized Environments by Hewlett-Packard Company

February 2010 - (Free Research) With HP Data Protector software, you benefit by having one powerful software solution which manages both your physical and virtual environments. Read this paper for more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get More Value from Audio Conferencing by Citrix Online

September 2009 - (Free Research) Listen to this podcast to hear how all-new HiDef Corporate™ leverages the communicative advances of the Internet and next generation telephony to revolutionize the way call conferencing is administered and billed.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Improve Storage Utilization and Return on Investment: Best Practices by Arrow/HP

October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Comprehensive Data Protection for Microsoft Exchange Quick Recovery and Advanced Data Protection with Dell Equallogic Auto-Snapshot Manager by Dell, Inc.

September 2009 - (Free Research) Auto-Snapshot Manager extends the intelligence of Dell EqualLogic SAN and enables Administrators to create and manage Smart Copy snapshots, clones, or replicas for point-in-time copies of Exchange Storage Groups that can be instantly restored.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TrueCommerce Case Study: Great Functionality and Support Made TrueCommerce’s EDI The Best Value For Digital Blue by TrueCommerce, Inc.

February 2010 - (Free Research) Read this case study to learn how to upgrade to an EDI solution that integrates with Microsoft Dynamics® GP 10.0 business system and provides the best possible value.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc.

January 2004 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent

June 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun Chemical Manages Complex Batch by BMC Software, Inc.

February 2010 - (Free Research) Read this success story to see how the world's largest producer of printing inks and pigments uses the advanced enterprise scheduling capabilities of BMC Control-M to keep complex business-critical batch processes running effortlessly. Sun IT lead: "Without it, we would need at least three times the number of people in our team"
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Generating New Revenue Streams and Increasing Network Security: Dynamic Application Awareness and Intrusion Prevention System by Juniper Networks, Inc.

December 2009 - (Free Research) This paper examines ways in which dynamic application awareness and intrusion prevention system (IPS) software solutions enable service providers to increase revenue while expanding service flexibility, richness, and reach. The paper then describes the technologies behind these advanced solutions. Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orion IP Address Manager by SolarWinds, Inc.

May 2009 - (Free Research) Spreadsheets are manual and prone to error. You need a dynamic, scalable way to manage IP addresses. Orion IP Address Manager (IPAM) provides detailed visibility into IP address space usage. Leveraging advanced network scanning capabilities and Orion's intuitive interface, you can minimize IP conflicts and ensure your network is always humming.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

E-Book: SAP upgrade tips and best practices by Panaya, Inc.

March 2010 - (Free Research) SAP upgrades are a perennial challenge - especially for organizations with many instances or customizations. The struggling economy has also made it difficult to make a case for a technical SAP ERP upgrade. Read this paper to learn about six SAP upgrade tips and best practices for global environments which can help avoid costly downtime and issues.
(EBOOK) VIEW ABSTRACT | GO TO

Green Networking in the Data Center by Hewlett-Packard Company

June 2009 - (Free Research) This paper provides an overview of the challenges faced in today’s data centers; addressing the issues surrounding data center power, cooling and efficiency, with an emphasis on how specific networking tools and strategies can help address these issues.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orion NetFlow Traffic Analyzer by SolarWinds, Inc.

February 2009 - (Free Research) Many networking managers cite lack of visibility into network issues and performance as a common problem. They need the ability to identify which users and applications are consuming the most network bandwidth and which IP addresses are top talkers. Check out this download to learn how the Orion NetFlow Traffic Analyzer provides this information.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Microsoft Exchange Server 2007: Migration Made Easy by mindSHIFT Technologies

February 2010 - (Free Research) Microsoft Exchange Server is the most widely used corporate communications system worldwide. This white paper will explain the complex technical issues and costs involved in an in-house migration to Exchange Server 2007 and the benefits associated with a hosted Exchange solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Virtualization Control with Intelligent Service Automation by UC4 Software, Inc

February 2010 - (Free Research) Do all your vendors, platforms, and virtual machines add up to a manual scripting nightmare? Not if you have the know-how and technology to integrate it all. Read this white paper to learn more!
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Time's Up on PCI Compliance by SonicWALL

January 2010 - (Free Research) Looming PCI DSS deadlines and changes to requirements are affecting the way you do business. In this podcast, get armed with the knowledge you need to prepare your large or small organization for PCI DSS compliance. Review strategies that will keep you ahead of deadlines and help you avoid costly penalties for non-compliance.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel

July 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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