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ServicePower - Strengthening the Service Chain by SERVICEPower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company) Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc. P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Fire & Security Success Story by SERVICEPower. June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company) Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Web 2.0: Tips for Recruiting in a New Landscape by iCIMS July 2008 - (Free Research) Many of the new social media tools can be leveraged by recruiters in order to aid in their recruitment efforts and gain a competitive advantage. This white paper explains how. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Steps to Creating Next Generation of Enterprise Business Solutions by Workday. June 2008 - (Free Research) Workday sees an opportunity to deliver revolutionary improvements at all levels of application development, Workday is capturing this opportunity by embracing innovation from the ground up. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Oracle BI with Oracle E-Business Suite by Noetix Corp. August 2008 - (Free Research) This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

PeopleSoft Enterprise: Ensure Upgrade Success with Strategies and Best Practices for Leveraging Archiving by IBM. August 2008 - (Free Research) Learn how to improve the success of your upgrade project and help your organization better meet the needs of your business users by leveraging data management and database archiving best practices while upgrading PeopleSoft. (WEBCAST) GO TO WEBCAST

Autodesk MapGuide®: Tacoma Public Works Department by Autodesk July 2008 - (Free Research) Learn how the Public Works Department of the City of Tacoma, Washington utilize Autodesk Geospatial to perform an array of time saving tasks that increase their bottom line. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

OFCCP Compliance: Understanding the OFCCP’s New Ruling on Internet Applicants by iCIMS July 2008 - (Free Research) The Internet Applicant final rule, issued by the Office of Federal Contract Compliance Programs (OFCCP), addresses recordkeeping by Federal contractors and subcontractors about the Internet hiring process and the solicitation of race. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optim™ Data Privacy Solution by IBM. The Optim™ Data Privacy Solution de-identifies application data so that it can be safely used in testing or training environments. By substituting fictionalized yet realistic data for confidential information, Optim enables sites to test effectively while supporting privacy compliance initiatives.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Optim Data Growth Solution for Oracle E-Business Suite by IBM. Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Workforce Optimization: Combining People, Processes and Technologies by CRMindustry.com (E-mail this company) August 2004 - (Free Research) While delighting customers is of the highest priority for customer service-driven businesses, it's not the only one: in order to satisfy customers, management must also satisfy the individuals responsible for serving those customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Mistakes to Avoid in Choosing a Mid-Market Accounting System by Sage Software Inc. (E-mail this company) January 2007 - (Free Research) There are many opportunities to gain greater control of your organization's financial affairs, to make better decisions, and to improve cash flow, among others, when implementing a new accounting system. Sage Software knows that we can help you succeed in choosing the best accounting and business management software for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM. IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Making the case for and understanding IT process automation by CA. August 2008 - (Free Research) Walking through a sample IT process, this webcast highlights the typical break points where manual IT processes can start increasing risk, error rates, compliance and general disorder in an IT operation. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Managing Today's Professional Service Organization - How to Improve Efficiency and Increase Profits by Epicor Software Corporation. February 2008 - (Free Research) Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Growing Your Company: 3 Strategic Recruiting Practices by Jobvite August 2008 - (Free Research) Recruiting leaders can positively impact business results by improving the recruiting process and practice throughout their companies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits Administration Challenges during M&A Events by Workscape June 2008 - (Free Research) To achieve the necessary continuity in a post-merger environment, HR must synchronize many processes, data sources, and other moving parts in a compressed timeframe--all while maintaining existing service levels for all employees. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing by ExpenseWatch.com. Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.  (ASP) GO TO DETAILED REPORT

TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc. (E-mail this company) TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Datex Order Management System OMS: Automation for Order Processing by Datex Corporation. July 2008 - (Free Research) Datex EX Order Management System is a real-time order control system that allows users to access company’s information virtually anywhere using the internet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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