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CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution November 11, 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The CIO's Guide to Fixed Mobile Convergence by BlackBerry June 12, 2009 - (Free Research) Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: SAP upgrade tips and best practices by Panaya, Inc. March 09, 2010 - (Free Research) SAP upgrades are a perennial challenge - especially for organizations with many instances or customizations. The struggling economy has also made it difficult to make a case for a technical SAP ERP upgrade. Read this paper to learn about six SAP upgrade tips and best practices for global environments which can help avoid costly downtime and issues. (EBOOK) VIEW ABSTRACT | GO TO

Is It Time for a New ERP System? Five Drivers of Change by ePartners March 10, 2010 - (Free Research) This white paper discusses the Five Drivers of Change which cause organizations to consider a new ERP. If you decide to keep your current system you risk falling behind technologically and functionally. There are consequences for not keeping up to date as well. This white paper will help you consider your options. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Exchange Server 2007: Migration Made Easy by mindSHIFT Technologies February 16, 2010 - (Free Research) Microsoft Exchange Server is the most widely used corporate communications system worldwide. This white paper will explain the complex technical issues and costs involved in an in-house migration to Exchange Server 2007 and the benefits associated with a hosted Exchange solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Regaining Control of the Corporate Network to Ensure Business Processes by Blue Coat April 16, 2009 - (Free Research) Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals. (VIDEO) VIEW ABSTRACT | GO TO

Making Virtual Infrastructures Highly Available by Dell and Microsoft May 28, 2009 - (Free Research) In this chapter of the "Introduction to Virtualization E-book" we will look at how to protect production workloads running in a virtual environment as well as off load this work to a stand-by host if needed. (EBOOK) VIEW ABSTRACT | GO TO

Eight Pitfalls to High-Quality Video Conferencing by Blue Coat October 22, 2009 - (Free Research) According to a recent Nemertes study, a whopping 75% of companies polled indicate they're putting greater emphasis on video conferencing this year. This confirms our ever-growing trend towards the time- and cost-savings of video conferencing. To successfully deploy video conferencing services, avoid these eight common mistakes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling by BMC Software, Inc. April 17, 2009 - (Free Research) Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster" by CIO Decisions June 2008 - (Free Research) This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies. (EZINE) VIEW ABSTRACT | GO TO

FACTS® Web™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Data Conversion in a System Migration: Best Practices for Compliance and Continuity by Advent Software, Inc January 2009 - (Free Research) This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion. (WHITE PAPER) GO TO WHITE PAPER

Green Networking in the Data Center by Hewlett-Packard Company June 2009 - (Free Research) This paper provides an overview of the challenges faced in today’s data centers; addressing the issues surrounding data center power, cooling and efficiency, with an emphasis on how specific networking tools and strategies can help address these issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

RAID FAQ Podcast by Nexsan Technologies February 2010 - (Free Research) Twenty years old, RAID has become a standard and transparent feature. What is RAID, and how does this technology fit into the storage landscape? This expert FAQ podcast answers common questions about RAID, explores the different levels of this technology, and overviews the implementation stages and obstacles. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc. January 2010 - (Free Research) To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get Installations Ready for Windows 7 by Flexera Software February 2010 - (Free Research) Windows 7 is here, and analysts predict that 177 million units will ship in 2010. Now is the time to make sure your software installations are compatible with Windows 7. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Green Networking in the Data Center by Arrow/HP ProCurve January 2010 - (Free Research) This paper provides an overview of the challenges faced in today’s data centers; addressing the issues surrounding data center power, cooling and efficiency,with an emphasis on how specific networking tools and strategies can help address these issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Restoring deduplicated data today by Quantum Corporation July 2009 - (Free Research) James Brissenden, Sr. Strategy Consultant at GlassHouse Technologies, discusses the issues surrounding restoring deduplicated data in this podcast. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

What you need to know about restoring deduplicated data by Quantum Corporation July 2009 - (Free Research) W. Curtis Preston discusses the issues surrounding restoring deduplicated data in this podcast. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 2010 - (Free Research) This webcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Email As Part Of A Business Continuity Strategy: Why Always-On-Business Requires Always-On-Email by Mimecast August 2009 - (Free Research) The modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event. Maintaining access to email while upholding risk mitigation and compliance is a challenging endeavor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Resin Application Server Java EE 6 Web Profile by Caucho Technology March 2010 - (Free Research) Caucho Technology aims to certify the Resin 4 application server on the newly finalized Java EE 6 Web Profile. This white paper discusses the Java EE 6 Web Profile and how it fits with the development philosophy of Resin as well as the details of our implementation including Resin extensions to the Java EE 6 Web Profile. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Integrity Server Blades and Oracle Real Application Clusters (RAC) in SAP Application Environments by Arrow ECS HP Group and Intel October 2009 - (Free Research) Enterprises that rely on enterprise resource planning and business intelligence applications have a solution that can manage exploding volumes of data while lowering cost and simplifying operations. HP Integrity server blades are designed to be always available, always scalable, and always virtualized to support applications such as SAP. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consultation, Design, and Implementation of Multiple IT Solutions: Global Forex Trading by CDW Corporation September 2008 - (Free Research) GFT focuses on providing their customers an exceptional experience with a best-in-class online interface. GFT needs to stay more accessible, more reliable, and more secure than their competitors. To optimize their IT environment, GFT engaged CDW for consulting, design, and implementation of multiple IT solutions. Read on to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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